FAQ

What products do you sell?
We specialize in decorative home items, including unique ornaments and home accents.

Do you ship outside the U.S.?
No, we currently only ship within the United States.

How much is shipping?
Orders of $69 or more qualify for free shipping. Orders under $69 incur a $7.95 shipping fee.

How long will delivery take?
3–5 business days for most U.S. addresses after dispatch.

How can I track my order?
You will receive a FedEx tracking number via email after your order has shipped.

What is your return policy?
You may return eligible items within 14 days of delivery if they are unused and in original packaging.

Do you accept exchanges?
We do not offer direct exchanges. Please return the item and place a new order.

Can I cancel my order?
Yes, if it has not yet shipped. Contact us immediately.

What payment methods do you accept?
Visa, MasterCard, American Express, PayPal, and select digital wallets.

What if my order is damaged on arrival?
Contact us within 3 business days with photos of the damage for a replacement or refund.

Do you charge sales tax?
Yes, applicable sales tax is included in the total price shown at checkout.

How can I contact customer service?
Email help@uncommongoodss.shop or call +1 (313) 604-1710, Monday–Sunday, 09:00–18:00 CST.